Privacy Policy
HindsightLabs is committed to protecting your privacy when you visit our site ("Site"). This policy explains how we collect, use, disclose, and protect your personal information. By using the Site, you consent to the practices outlined in this policy.
1. Information We Collect
Personal Information You Provide
- Contact Information: When you contact us with a query or complaint, or subscribe to our newsletter or services, we collect details such as your email address and any information you include in your query. Subscription Services: When you sign up for a paid subscription, we collect payment details required for processing the transaction.
- Information from Your Device: IP Address: We collect your IP address to customize your experience, such as providing location-relevant content or services.
- Cookies: We use cookies to enhance your experience by remembering your preferences and analyzing how you interact with our Site. You can disable cookies in your browser settings, but certain features of the Site may not function properly without them.
2. How We Use Your Data
We collect and use your data to:
- Provide and improve our services, such as customizing your experience based on your location. - - Respond to your queries and complaints.
- Process your subscription payments securely.
- Send newsletters and updates, if you have subscribed to them.
- Data Retention: We retain your data only as long as necessary to fulfill the purposes outlined in this policy. For example: Email addresses are kept until you unsubscribe from our newsletter or services. Query/complaint information is retained for the time necessary to resolve your issue and comply with legal obligations.
3. Legal Basis for Processing
We process your data based on:
- Consent: When you sign up for newsletters or provide personal information for inquiries. - -
- Legitimate Interests: For improving our services and responding to your queries.
- Contractual Obligation: For processing payments and delivering services you have subscribed to.
4. Your Data Protection Rights
You have the right to:
- Access: Request a copy of your personal data.
- Correction: Ask us to update or correct inaccurate data.
- Deletion: Request the deletion of your data in certain circumstances. Restriction: Request to restrict the processing of your data under specific conditions.
- Objection: Object to the use of your data based on our legitimate interests.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- To exercise these rights, please contact us via our contact form.
5. Disclosure of Your Data
We do not sell or rent your personal information. However, we may share data in the following situations:
- Service Providers: We may share your data with trusted third-party service providers (e.g., payment processors) to help us deliver services. These providers are obligated to protect your data and comply with applicable data protection laws.
- Legal Requirements: We may disclose your data if required by law or to protect our legal rights. -
- Aggregated Data: We may share non-identifiable statistics (e.g., website traffic) with third parties for analysis or marketing purposes.
6. International Data Transfers
We do not intentionally transfer personal data outside your country. If a transfer becomes necessary for technical reasons (e.g., server hosting), we ensure that appropriate legal safeguards are in place to protect your data, such as standard contractual clauses.
7. Data Security
We implement security measures such as encryption and firewalls to protect your personal information. While we take precautions, no method of internet transmission is completely secure, and we cannot guarantee absolute security.
8. Cookies
We use cookies to enhance your experience on our Site. Cookies store information such as your preferences and login details to improve functionality. You can disable cookies through your browser settings, but this may limit your ability to use certain features.
9. Social Media Interactions If you contact us via social media, we will use your username to address your query and keep a record of how the issue was resolved. We may also analyze public social media posts to better understand customer interactions, but this will not identify individual users.
10. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and we encourage you to review this policy regularly.
11. Contact Us
If you have any questions about this privacy policy or your personal data, please contact us through email at info@hindsightlabs.co .